Emphasized in Ethisphere’s 2020 World’s Most Ethical Companies (WMEC) Insights, “flexibility and coordination” are paramount to making training effective, especially at a time of crisis, changing workforce environments, and the speed of information delivery. The training curriculum and best practices for engagement may look very different today. New risks require different approaches to subject matter. The inability to connect in person requires a permeation of new virtual experiences. A longer time horizon may be necessary for those that do not have regular access to technology they rely upon to support access to critical information. According to the same 2020 WMEC Insights, training decisions have become “increasingly nuanced in defining audiences” including 90% of WMEC honoree companies who define by employee function and 86% also defining by business unit. There are many layers to consider, and during a pandemic, more ways those layers are impacted.
All of these factors beg the question: Whether living through a pandemic or operating in a time of stability, how can we best innovate to make training a critical asset for ethics and compliance? Furthermore, what are the new tactics for development and deployment that are proving most effective at this time? Led by LRN’s Chief Learning Officer Jen Farthing, this panel will explore some of the current challenges and the progress companies have made to overcome the hurdles they have faced this year with training still a core function of the culture and compliance program.